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Underwriter/Trainer—Amarillo, Texas
Full-time
Position Summary—The Underwriter/Trainer (UWT) position provides a full range of underwriting and customer service support activities to ProAg Management’s underwriting business units and also provides agent training on OASIS and COMBO. This position is involved in maintaining a strong working knowledge of regulatory rules and company regulations and procedures. This position is involved in the review and evaluation of crop insurance documents. The UWT reports to the Underwriting Supervisor.
Duties & Responsibilities—
I. Underwriting
- Reviews documents for accuracy and timeliness.
- Demonstrates proficient knowledge of company policies and procedures.
- Demonstrates proficient knowledge of company software applications to develop information for new or renewal policies and related reports.
- Analyzes and researches detailed policy information related to FCIC error resolution.
- Reads and interprets FCIC documents.
- Produces accurate written communication.
- Analyzes and revises reports.
- Participates in surveys and studies by department to produce production and loss analysis reports as required.
- Performs other related duties as required and assigned.
- Responds to common inquiries from RMA and RSOs.
- Reviews policy information for insurance coverage, proper rating, reports from loss control consultants and other information to determine if application is acceptable for the program(s) available.
II. Service & Support
- Assists with data entry as needed.
- Collaborates effectively with other Underwriters and the ProAg organization.
- Communicates professionally and effectively both orally and in writing with other ProAg staff and customers.
- Presents a professional appearance at all times.
- Works closely with Sales, Claims, Compliance, and Accounting departments.
- Communicates orally, by correspondence or in person with clients to obtain further information, run quotes, explain company underwriting policies or service existing accounts.
- Follows procedures when handling calls from Agents.
- Demonstrates best practices and desired behaviors when dealing with problem underwriting concerns, issue resolution, and training.
III. Training
- Shadows/trains agents from the Regional office on OASIS.
- Shadows/trains agents from the Regional office on COMBO policy.
Minimum Qualifications—
- Requires a high school diploma and/or at least 2 years of experience in the crop insurance industry or a related area.
- Familiarity with underwriting concepts, practices and procedures within the crop insurance industry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Demonstrates the ability to communicate effectively both horizontally and vertically in orally and in written format with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.
- Strong analytical skills with an attention to detail.
- Proven administration and customer service skills.
- Ability to learn and use Microsoft Office Suite and automated underwriting and/or processing systems.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Lead Business Systems Analyst—One Position Available—Amarillo, Texas; Lenexa, Kansas; or Eagan, Minnesota
Position Summary—The Lead Business System Analyst position will participate on the ProAg development and maintenance teams to review change requests, system enhancements, and new project requests and clearly define the system requirements by (1) gathering and documenting business requirements, (2) evaluating edits and validation to support data capture, (3) identifying opportunities to improve crop insurance administration processes, (4) documenting and communicating the requested application changes to the development and quality assurance teams, and (5) participate, as required, in the definition of and/or review of automated testing requirements.
As application projects require, development of system requirement for other functionality may be required. Outputs for any project may require: Business Requirements, Workflow, User Interface Specification, Use Cases, and Data Maps.
Additionally, the Lead Business Systems Analyst will act as a mentor for Business Systems Analysts in the areas of process, documentation and facilitation to ensure transition of Business Systems Analyst skills and ensure consistency of documentation. They will interact with management, subject matter experts, developers, and quality assurance to ensure communication is consistent and clear.
Duties & Responsibilities—
I. Service/Support
- Connects program requirements from RMA, functional, and technical requirements to system requirements.
- Consult with internal customers or other departments to obtain system requirements, define business rules and effectively translates those business requirements into enhanced system specifications.
- Capture business requirements and create clear documentation in the form of process flows, use cases, and user stories.
- Establish acceptance criteria. Participate in team meetings during the full system lifecycle with development, Quality Assurance and Infrastructure team members as required for complete and accurate project deliveries.
- Participate in design discussions to offer insight during solution development and ensure that requirements have been followed.
- Provide information to management, co-workers, and subordinates by telephone, in written form, e-mail, or in person as needed.
- Balances multiple priorities and deadlines.
II. Development
- Work closely with the programming staff on development and updates of system applications.
- Work with development staff to ensure requirements are met.
- Translate business requirements into system specifications.
- Review QA and UAT test cases for coverage completeness and accuracy.
- Prepare reports and correspondence concerning project specifications, activities and status.
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so that others can understand the programs.
- Keep up-to-date technically and apply new knowledge to job.
- Evaluate and recommend best practices and tools related to development tasks.
III. Manage/Coach
- Effectively directs and integrates team members, ensuring that work progresses toward achieving goals and objectives.
- Coach, mentor other Business Analysts.
- Creates and nurtures a performance-based culture that supports efforts to accomplish ProAg’s mission and goals.
- Effectively communicates information for the purpose of having others learn, understand, and apply specific principles, techniques, or information.
- Demonstrates best practices and desired behaviors effectively.
- Coordinates with direct reports to resolve any concerns, questions or problems in which assistance is required.
Minimum Qualifications—
- Minimum 5 years of business analysis experience.
- Proven ability to clearly and effectively communicate business and technical information, both verbally and in writing.
- Must have strong organization, complex problem solving, and analytical skills.
- Strong facilitation of meetings/events with customers (Business Owners) and project team members to develop requirements and design details.
- Ability to work in a team environment with business and technical resources.
- Work closely with customers to gain requirement / feature approval.
- Experience with workflow analysis, Use Case development, User Interface Specifications.
- Preferred working knowledge of Sharepoint.
- Preferred crop experience.
- Working knowledge of office policy and procedures as well as proficient use of Microsoft Office 2003 & 2007.
- Highly motivated with the ability to work from high-level objectives and goals.
- Ability to adapt to a rapidly changing environment.
- Self starter with the ability to work efficiently with minimal supervisions.
- Ability to anticipate business needs and think with a business owner mind-set.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Regional Licensing Coordinator—Fresno, California
Full-time
Position Summary—The Licensing Coordinator is responsible for documenting new agency information, verifying that all information is correct, and keeping accurate records of agent/agency licensing and licensure appointments.
Duties & Responsibilities—
- Enter new agency/agent information into PASS and verify that all required information is scanned into the system and filed in agency files.
- Prior to requesting appointments, verify with National Insurance Producers Registry that FEIN and SSN are correct for agency/agent and proper licenses exist. Request appointments with the National Licensing & Appointment Manager once it is determined that an appointment has not already been scheduled.
- Set up User Name and Passwords for new agency/agent.
- Run license renewal and E&O reports each month to make sure all agents/agencies license are up to date.
- Scan and enter into PASS any training schools that agents have attended, as well as documenting successful completion of competency tests.
- Scan in all COI’s from agents and then pass them onto the Compliance Department.
- Communicate with Agents and Agencies via email, letter and phone.
- Performs other related duties as required and assigned by RVP.
- Performs other duties as requested by National Licensing & Appointment Manager.
- Perform back-up duties for the National Licensing & Appointment Manager.
- Monitor emailed Error Reports.
- Attend Training Meetings as required, travel included.
Minimum Qualifications—
- Requires a high school diploma with at least 2 years of experience in an administrative support role.
- Must have operating knowledge of office policy and procedures including but not limited to answering phone, word processing, forms, reports and spreadsheet experience.
- Strong analytical and problem solving skills. Superior verbal/written skills and presentation skills.
- Experience in an insurance or agriculture environment a plus.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Payroll Specialist—Amarillo, Texas
Full-time
Position Summary—The Payroll Specialist (PS) position manages salary records, timesheets, and payroll system. Responsible for computing, withholding, and deductions associated with net earnings. Must exercise discretion and independent judgment with respect to matters of significance. Reports to Director of Human Resources.
Duties & Responsibilities—
I. Payroll
- Designs and implements payroll policies and procedures to ensure compliance with applicable federal, state, and local laws and regulations.
- Oversees the distribution of paychecks or arranges direct deposit programs.
- Ensures payroll records are updated and reports on any matters of interest.
- Prepares and maintains annual compensation budgets.
- Designs and implements payroll policies and procedures to ensure compliance with applicable federal, state and local laws and regulations.
- Administers bi-weekly and off-cycle payroll for multiple states.
- Ensures accurate calculations of wages, tax withholdings, company deductions and company contributions.
- Manages third party vendors supporting payroll tax filings and garnishments.
- Processes and tracks employee leaves of absence such as PTO, Vacation, Sick Leave, Military Leave, etc.
- Processes W4, 401(k) Deferral and Direct Deposit Employee Action Notices.
- Processes employee Travel and Entertainment Expense Reports for reimbursement.
- Manages senior level Incentive Compensation Plan.
- Prepares periodic payroll related analyses and reports as requested by management.
- Enters payroll and related tax transactions into the General Ledger and prepares closing accruals and journal entries to the General Ledger.
- Coordinates funding of payroll and related withholdings.
- Prepares and files EEO-1 Report.
- Oversees payroll and financial audits.
- Reconciles monthly benefit invoices to ensure accuracy against employee benefit enrollment elections and premiums.
- Administers Corporate American Express credit card program.
- Manages Education Expense Reimbursement program.
- Calculates and files employee wage verifications.
- Audits and prepares reports associated with federal, state, and local authorities, such as Worker’s Compensation, Withholding and Unemployment.
- Performs other duties as assigned.
II. Service & Support
- Assists with data entry as needed.
- Presents a professional appearance at all times.
- Communicates orally, by correspondence or in person with clients/staff to obtain further information.
- Demonstrates best practices and desired behaviors when dealing with payroll concerns, issue resolution, and training.
- Ensures all offices and work-at-home employees have access to current payroll postings and notices.
- Serves as main contact for employees by responding to employee inquires regarding payroll while ensuring professional and quality customer service.
Minimum Qualifications—
- Associates Degree in Accounting and/or 3-5 years experience with multi-state payroll processing, including automated pay system.
- Preferred: Certified Payroll Professional.
- General Ledger related journal entries and reconciliation knowledge.
- Demonstrates strong analytical skills with an attention to detail.
- Demonstrates the ability to communicate effectively both horizontally and vertically in oral and in written format with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.
- Strong administration and customer service skills.
- Expert level Microsoft Excel skills.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Quality Analyst II—Eagan, Minnesota
Full-time
Position Summary—The Quality Analyst’s II main objective is to review, analyze, and evaluate business systems and user needs. A wide degree of creativity and latitude is expected. This candidate should be capable of handling multiple concurrent assignments and direct or mentor the efforts of other team members. Candidates should have the ability to work without direct supervision.
Duties & Responsibilities—
- Responsible for creating test plans, writing and executing test cases and reporting defects.
- Develop effective test strategies and test plans for existing and new products.
- Develop and execute detailed test cases and scenarios; cases/scenarios will be developed for new functionality, enhanced functionality and defects found during functional testing.
- The ability to document Test Cases/Scenarios and Results in HP Quality Center (QC).
- The ability to execute Automated Test Cases in Quick Test Pro (QTP) or similar automation tool.
- Help review and ensure quality of Knowledge Transfer documents, Requirements, and Test Cases provided by Contracted Testing Firm.
- Help ensure overall product quality and on-time product delivery.
- Effectively collaborate and communicate with others in the organization to promote a high quality of work.
- Become an expert on product features and functionality.
- Work with the product management and product development teams to resolve issues found during testing.
- Perform other related duties as required or assigned.
Minimum Qualifications—
To perform this job successfully, an individual must be highly motivated, a self-starter with the ability to work from high-level objectives and goals. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skill & Abilities—
The successful candidate maybe required to posses the following knowledge, and abilities.
- Must be able to quickly grasp new technological concepts and implement them.
- Must have strong organizational, problem solving and analytical skills.
- Must be able to communicate professionally orally and in writing.
- Must be able to analyze and understand written procedures.
- Must have the ability to pay attention to details.
- Understanding of product development practices and processes with demonstrated expertise of test practices, processes, methodologies and tolls.
- Candidate must have at least 2 years experience in a quality assurance, crop insurance, or a related field and/or a Bachelor’s degree in a related field.
- Must have knowledge of Microsoft applications.
- Must be able to perform the essential physical demands of this job.*
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for this job.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Field Representative—Iowa
Full-time
Position Summary—The Field Representative position is responsible for driving premium and recruiting new agents. This position is the main point of contact for agent questions or concerns, training, and education as well as underwriting support. Must have the ability to communicate oral and written information clearly and effectively. Exercise discretion and independent judgment with respect to matters of significance.
Duties & Responsibilities—
I. Service/Support
Internal
- Possesses a proficient knowledge of company policies and procedures, underwriting guidelines, products and software applications.
- Acts as the first point of contact concerning any accounting or underwriting concerns or questions to help resolve the issue.
- Is able to communicate both horizontally and vertically throughout the organization to leverage internal resources as needed.
External
- Acts as first point of contact concerning any agent concerns or questions; providing the answer or a contact to help resolve the issues.
II. Produce/ Sell
Internal
- Follows a defined sales process.
- Drives premium and meets sales metrics as outlined in this profile.
External
- Develops new business by enlisting/recruiting new agents.
- Required travel up to 80% of time including over-night stays.
III. Train / Educate
Internal
- Learns ProAg programs, products and technology.
- Transfers knowledge in an easy to understand fashion.
- Works with internal resources as necessary to prepare for and deliver necessary training or educational events.
External
- Trains Agents on ProAg programs, products and technology.
- Conducts sales presentations to agents in small or large group forums.
- Hosts continuing education courses for agents, farmers and other industry professionals.
IV. Plan / Professional Development
Internal
- Creates and implements a marketing plan for assigned territory that aligns with company philosophies & business strategies.
- Proactively seeks out new knowledge, skills or information required to be an “expert” in their craft.
- Works with peer groups or in teams where necessary to best penetrate the market in assigned territory.
External
- Facilitates joint planning with agents to grow business as a team.
- Holds external memberships or networks through organized groups in an effort to stay knowledgeable and well connected within the industry.
Minimum Qualifications—
- Requires a high school diploma with at least 5 years of experience in the crop insurance industry or in a related area.
- Prefer an Agriculture or Business Degree with farming background.
- Prefer sales experience.
- Familiar with underwriting concepts, practices and procedures within the crop insurance industry.
- Strong analytical skills with an attention to detail.
- Demonstrates the ability to communicate effectively both orally and in writing with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Data Warehouse Developer—Maple Grove, Minnesota
Position Summary—The Data Warehouse Developer position will be responsible for analyzing, designing, developing, maintaining, and implementing data warehouse solutions. This position will work independently on varying size projects and will be responsible to develop transformation logic in ETL tools to move data from a variety of operation platforms into the data warehouse. This position will report to the Data Warehouse Lead.
Duties & Responsibilities—
I. Service/Support
- Work with various IT personnel to manage implementations within schedule and budget.
- Performs other related duties as required and/or assigned.
II. Data Warehouse
- Participate in project scope identification, data architecture development and project planning in coordination with other developers and lead developers.
- Analyze, enhance and maintain Data Warehouse systems utilizing Microsoft SQL Server.
- Develop data transformation processes, automating load processes and maintain and update current loading processes.
- Develop cubes using SQL Server Analysis Services.
- Develop reports using SQL Server Reporting Services.
- Utilize a defined project methodology and internal standards.
- Develop and improve standards and procedures to support quality development, testing, production and operational oversight of the data warehouse processes.
- Develop and oversee monitoring systems and remedial processes to ensure data loads always occur on schedule and data is accurate.
- Assure all programs are documented using standardized documentation procedures.
- Provide high-level estimates as well as accurate detailed estimates.
Minimum Qualifications—
- Crop insurance background, knowledge, and experience preferred.
- Strong SQL 2005 or SQL 2008 background, knowledge, and experience preferred.
- Ability to utilize SQL technical skills and creative thinking.
- SharePoint background, knowledge, and experience preferred.
- Exhibit solving and analytical skills.
- Must be motivated and a self-starter, must be detailed oriented.
- Must be proficient in MS Word, Excel, Visio, and experienced with database applications.
- Knowledge of data modeling preferred.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Underwriter—Fresno, California
Full-time
Position Summary—The Underwriter (UW) position provides a full range of underwriting and customer service support activities to ProAg Management’s underwriting business units. This position is involved in maintaining a strong working knowledge of regulatory rules and company regulations and procedures. This position is involved in the review and evaluation of crop insurance documents. The UW reports directly to the Underwriting Supervisor.
Duties & Responsibilities—
I. Underwriting
Internal
- Reviews documents for accuracy and timeliness.
- Demonstrates proficient knowledge of company policies and procedures.
- Demonstrates proficient knowledge of company software applications to develop information for new or renewal policies and related reports.
- Analyzes and researches detailed policy information related to FCIC error resolution.
- Reads and interprets FCIC documents.
- Produces accurate written communication.
- Analyzes and revises reports.
- Participates in surveys and studies by department to produce production and loss analysis reports as required.
- Performs other related duties as required and assigned.
External
- Responds to common inquiries from RMA and RSOs.
- Reviews policy information for insurance coverage, proper rating, reports from loss control consultants and other information to determine if application is acceptable for the program(s) available.
II. Service & Support
Internal
- Assists with data entry as needed.
- Collaborates effectively with other Underwriters and the ProAg organization.
- Communicates professionally and effectively both orally and in writing with other ProAg staff and customers.
- Presents a professional appearance at all times.
- Works closely with Sales, Claims, Compliance, and Accounting departments.
- Communicates orally, by correspondence or in person with clients to obtain further information, run quotes, explain company underwriting policies or service existing accounts.
External
- Follows procedures when handling calls from Agents.
- Demonstrates best practices and desired behaviors when dealing with problem underwriting concerns, issue resolution, and training.
Minimum Qualifications—
- Requires a high school diploma and/or at least 2 years of experience in the crop insurance industry or a related area.
- Familiarity with underwriting concepts, practices and procedures within the crop insurance industry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Demonstrates the ability to communicate effectively both horizontally and vertically in orally and in written format with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.
- Strong analytical skills with an attention to detail.
- Proven administration and customer service skills.
- Ability to learn and use Microsoft Office Suite and automated underwriting and/or processing systems.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Area Claims Supervisor—South Dakota
Full-time
Position Summary–The Area Claims Supervisor (ACS) is responsible for the oversight and management of Loss Adjusters in the territory included in their region. The ACS reports directly to the Regional Claims Manager (RCM). This position is involved in maintaining a strong working knowledge of regulatory rules and company regulations and procedures.
Duties & Responsibilities—
I. Plan/Administration
Internal
- Assists in maintaining an effective claims structure for their territory.
- Communicates with and supports the Compliance Department including providing personnel when needed (i.e. Adjuster training.)
- Communicates with and supports the Sales team as needed.
- Oversees Adjuster Expenses to ensure the LAE is managed within budget expectations and promptly communicates challenges or issues.
External
- Assists in developing, executing and adjusting the Claims structure within territory to meet market changes/demands.
- Assists in managing succession plans for Adjusters in assigned territory.
II. Manage
Internal
- Manages area Adjusters for Multi Peril and Crop Hail insurance products.
- Develops and implements training for Adjusters.
- Conducts performance evaluations of each Coordinator and Adjuster in their Region.
- Responsible for Adjuster communication in the field.
External
- Follows procedures when handling calls from Agents on regulatory issues and problem claims.
- Communicates timely with Agents.
- Demonstrates best practices and desired behaviors when dealing with problem claims, issue resolution and training.
- Models desired behaviors effectively.
III. Claims
Internal
- Assigns claims in the system to Adjusters.
- Assists in the process of setting reserves.
- Provides training & guidance with problem claims.
- Ensures all field claims activities are conducted in compliance with ProAg, state and federal standards.
- Partners with Underwriting as needed to resolve errors coming from the field.
- Maintains a strong working knowledge of regulatory rules and company regulations and procedures.
- Responsible for the promotion and execution of ProAg business strategies including implementation and training of the LASS program.
- Reviews an appropriate number of claims per Adjuster per year before they are sent for processing or are paid.
- Involved in claims processing support.
- Provides system expertise to Adjusters as issues arise.
External
- Builds and maintains internal and external customer satisfaction with claims processing through effective claims handling and follow-up.
- Assists Adjusters in resolving complex or sensitive disagreements and conflicts.
- Effectively leads a rational process of illuminating issues, enhancing understanding of divergent interests, and identifying a workable solution.
- Acts as first point of contact around Agent concerns or questions; providing the answer or a contact to help resolve any issues outside of ones control.
Minimum Qualifications—
- Degree in Agriculture is preferred.
- Previous crop insurance management experience.
- 3+ years of crop insurance experience in claims or compliance is preferred.
- Demonstrates the ability to communicate effectively both horizontally and vertically in orally and in written format with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional manner.
- Able to manage a large territory with multiple direct reports.
- Computer skills are required with demonstrated ability to work from home if necessary.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Field Representative—South Dakota
Full-time
Position Summary—The Field Representative position is responsible for driving premium and recruiting new agents. This position is the main point of contact for agent questions or concerns, training, and education as well as underwriting support. Must have the ability to communicate oral and written information clearly and effectively. Exercise discretion and independent judgment with respect to matters of significance.
Duties & Responsibilities—
I. Service / Support
- Possesses a proficient knowledge of company policies and procedures, underwriting guidelines, products and software applications.
- Acts as the first point of contact concerning any accounting or underwriting concerns or questions to help resolve the issue.
- Is able to communicate both horizontally and vertically throughout the organization to leverage internal resources as needed.
- Acts as first point of contact concerning any agent concerns or questions; providing the answer or a contact to help resolve the issues.
II. Produce / Sell
- Follows a defined sales process.
- Drives premium and meets sales metrics as outlined in this profile.
- Develops new business by enlisting/recruiting new agents. Required travel up to 80% of time including over-night stays.
III. Train / Educate
- Learns ProAg programs, products and technology.
- Transfers knowledge in an easy to understand fashion.
- Works with internal resources as necessary to prepare for and deliver necessary training or educational events.
- Trains Agents on ProAg programs, products and technology.
- Conducts sales presentations to agents in small or large group forums.
- Hosts continuing education courses for agents, farmers and other industry professionals.
IV. Plan / Professional Development
- Creates and implements a marketing plan for assigned territory that aligns with company philosophies & business strategies.
- Proactively seeks out new knowledge, skills or information required to be an “expert” in their craft.
- Works with peer groups or in teams where necessary to best penetrate the market in assigned territory.
- Facilitates joint planning with agents to grow business as a team.
- Holds external memberships or networks through organized groups in an effort to stay knowledgeable and well connected within the industry.
Minimum Qualifications—
- Requires a high school diploma with at least 5 years of experience in the crop insurance industry or in a related area.
- Prefer an Agriculture or Business Degree with farming background.
- Prefer sales experience.
- Familiar with underwriting concepts, practices and procedures within the crop insurance industry.
- Strong analytical skills with an attention to detail.
- Demonstrates the ability to communicate effectively both orally and in writing with employees and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Computer Software Engineer—Amarillo, TX; Des Moines, IA; Fresno, CA; Lexington, KY; Lenexa, KS; Maple Grove, MN; & Post Falls, ID.
Full-time/One Position Available
Position Summary— The Computer Software Engineer position will analyze, design, develop, and test business applications. This position will report to the Application Development Director.
Duties & Responsibilities—
I. Service/Support
- Advise customer about, or perform maintenance of application software.
- Consult with customers or other departments on project status, proposals, and technical issues such as software system design and maintenance.
- Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Performs other related duties as required and/or assigned.
II. Information Technology
- Correct errors by making appropriate changes and rechecking the program to ensure the desired results are produced.
- Conduct trial runs of programs and software applications to be sure they will produce the desired information and the instructions are correct.
- Design, develop, and maintain computer programs or software packages to handle specific business functions such as quoting, underwriting, billing, claims adjusting, claims processing, and reporting.
- Design, review, and write programs using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, business requirements, use cases, and government regulations.
- Perform or revise, repair, or modify existing programs to increase operating efficiency or adapt to new requirements.
Consult with managerial, field operations, agency organizations, and technical personnel to clarify program intent, identify problems, and suggest changes.
- Perform system analysis and programming tasks to maintain and control the use of computer systems software.
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so that others can understand the programs.
- Prepare detailed design specification including workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language.
- Consult and assist with any information technology team member to define and resolve technology issues.
Minimum Qualifications—
- Requires a Bachelor’s Degree in Computer Science or related field with at 5+ years of experience in software developing, software engineering, business systems analyst, and application developer or in a related field.
- 5+ years development in Microsoft development tools (e.g., .net).
- Working knowledge of Microsoft transact-structural query language (T-SQL; MySQL software; Oracle procedural language/structured query language PL/SQL; Sybase SQL Server).
- Working knowledge of office policy and procedures as well as proficient use of Microsoft Office 2003 & 2007.
- Highly motivated, self-starter with the ability to work from high-level objectives and goals.
- Must be able to quickly grasp new technological concepts and implement them.
- Must have strong organizational, complex problem solving, and analytical skills.
- Self starter with strong attention to details.
- Must be able to analyze and understand written procedures.
- Demonstrates the ability to communicate effectively both orally and in written formant with employees and the general public; to maintain confidentiality in daily operations; to conduct daily duties in a professional appearance and manner.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Compliance Reviewer—Flexible
3/4 Time & Full-time/Exempt
Position Summary—The reviewer’s main objectives and goals are to coordinate the completion of the required compliance reviews and complete the appropriate forms under the supervision of the Compliance Reviewer and Coordinator (CRC) or the Compliance Supervisor (CS).
Duties & Responsibilities—
- Maintain a qualified and trained reviewer status.
- Consult with the insured to obtain the needed information and documentation to complete the review process.
- Completes assigned reviews in a timely manner.
- Monitors the compliance module for assignment of reviews.
- Coordinates with adjusting staff to be aware of high dollar reviews required.
- Scans appropriate review documentation into the Quality Control module.
- Consults with the Compliance Supervisor or Compliance Reviewer and Coordinator on problems and procedural issues during the review process.
- Consults with claims adjusters with regards to the claim process to minimize review completion time.
- Consults with claim supervisors on claim problems discovered during the review process.
- Performs other related duties as required or assigned.
- Minimum Qualifications—To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience—Experience and/or training in the crop insurance industry. Candidate must have strong working knowledge of the industry rules, regulations and procedures. Degree in Agriculture preferred and/or strong farm background. Candidate must be proficient in Word, Excel, and the internet. Ability to communicate effectively and professionally orally and in writing.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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Crop Insurance Adjuster—Flexible
Full-time & 3/4 Time
Position Summary— The Crop Insurance Adjuster (CIA) is responsible for completing field inspections, reading maps and aerial photos, measuring fields, storage bins and assessing damage or loss. This position requires a thorough understanding of insurance policies, adjusting practices, basic crop and special provisions, and loss methodologies. This position requires a high degree of physical ability such as climbing grain bins, walking over rough terrain for long distances, etc. This position reports directly to the Area Claims Supervisor for assigned territory.
Duties & Responsibilities—
I. Claims Adjusting
- Exercises independent judgment in the handling of routine and complex claims.
- Conveys regulations and interpretations to Insureds and Agents on crop and policy provisions.
- Utilizes the Loss Adjusting Manual (LAM) during the creation of special reports on judgments outside of procedure.
- Understands APH procedures and verification practices.
- Provides input on assigning losses.
- Monitors claims work.
- Performs fact-finding (regarding crop damage), records information and transmits loss information to accurately assess indemnity.
- Ensures claims are scanned into the system.
- Uses LASS system functionality for supported crops and conditions.
- Completes and tracks claims for timeliness.
- Demonstrates an ability to organize and track work effectively.
- Demonstrates time management skills yet remains flexible for accommodating priority changes or unexpected events.
- Performs other related duties as required and assigned.
II. Service & Support
- Communicates information clearly and effectively at Supervisor, Insured and Agent level.
- Demonstrates timely communication with other Claims personnel, Compliance, and other Regional staff.
- Provides Claims Managers with procedural claims interpretation as needed.
- Provides training and/or technical assistance to other crop insurance adjusters as needed.
- Provides support to other regions as needed during high claims seasons.
Minimum Qualifications—
- Requires a high school diploma. Previous experience in the agriculture industry is preferred.
- Possesses strong analytical skills with an attention to detail.
- Demonstrates skill in interpersonal communications, negotiation, and conflict resolution.
- Demonstrates the ability to communicate effectively both orally and in writing with employees and customers.
- Ability to maintain confidentiality in daily operations.
- Ability to conduct daily duties in a professional appearance and manner.
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ProAg prohibits discrimination on the basis of race, color, national origin, sex, religion, disability, political beliefs, and marital or familial status.
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